Privacy Policy

Last updated: May 1, 2026 · Effective: May 1, 2026

1. Introduction

ForgeAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered marketing automation platform and any related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

Account Information: When you register, we collect your name, email address, company name, and payment information.

Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, campaign data, and performance metrics.

Marketing Data: Content you create, leads you capture, and campaign data you input into the platform.

Communications: Messages you send us via contact forms, email, or support channels.

Technical Data: IP address, browser type, device information, cookies, and similar tracking technologies.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Service
  • Process transactions and send related information
  • Send transactional and promotional communications (you may opt out at any time)
  • Respond to comments and questions and provide customer support
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

Service Providers: Third-party vendors who assist in operating our platform (e.g., payment processors, cloud hosting, analytics). These parties are bound by confidentiality obligations.

Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as a business asset.

Legal Requirements: When required by law, court order, or governmental authority.

Protection of Rights: To protect the rights, property, or safety of ForgeAI, our users, or the public.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of the Service may not function properly.

Types of cookies we use: Essential cookies (required for the Service to function), Analytics cookies (to understand usage), and Preference cookies (to remember your settings).

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at [email protected]. We will respond within 30 days.

Some data may be retained for longer periods where required by law or for legitimate business purposes such as fraud prevention.

7. Security

We implement industry-standard security measures including 256-bit SSL/TLS encryption, SOC 2 Type II compliance, regular security audits, and access controls to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data in a machine-readable format
  • Objection: Object to processing of your data for certain purposes
  • Opt-out of sale: California residents may opt out of the sale of personal information (we do not sell data)

To exercise any of these rights, contact us at [email protected].

9. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

ForgeAI Privacy Team

Email: [email protected]

Address: 4842 La Paz Court, Carlsbad, CA 92010

Phone: +1 (617) 294-9758